Captain French Surgery

Very disappointed! My husband went for advise about an existing medical condition he has had all his life and has ongoing treatment for which has recently got worse. Dr suggested hed never had it and was very dismissive and unhelpful. What do we do when these issues flare up again? I certainly wouldnt recommend this practice.
Oct 24th, 2022

I have had superb service from this practice over 5 years and being a retired GP I have lots of experience of health care. From speaking to reception who really seem to want to help to seeing a doctor or a nurse I have been very impressed with everyone's kindness, care . Dr. Lovett goes above and beyond in her commitment to her patient .
Mar 15th, 2023

Moved here a few months ago. Haven't seen a doctor yet but have had several contacts with the reception staff. I have used several surgeries in my 76 years but have never experienced reception staff who are so helpful and patient and actually welcoming.
Jan 22nd, 2023

I am not sure what is going on but the doctors need to learn to listen to the patients! No empathy nor compassion going on. A GP opened the door of consultation room for me to leave when I didnt even finish discussing about my treatment which seems to be a bad one. I will certainly be seeking to leave this practice. Unprofessional and an arrogant attitude from here. I have phoned several times to explain what is going on and what Ive got was not sure how can I help you as you already spoke to other doctors! I am shocked by their lack of knowledge and experience! Later Update: I have left this GP practice, I definitely recommend going elsewhere, you will see a massive difference in being treated and listened properly.
Dec 2nd, 2022

One particular GP here is way too arrogant and conceited to be trusted with a patients safety. A shame, because there are some good people too.
Nov 6th, 2022