PC PLUS

I had a problem with my printer: a sheet got stuck inside and I only managed to remove part of it. So I gave it to Mohsen from PC Plus on a Friday, saying I needed quickly. He called me back the following Monday to tell me it's ready. Went to the shop and he explained he had removed the last piece of paper, showed me how to access the back of the printer, told me he had cleaned and put a spray to increase the grip between rolls and paper, and printed 30 pages, to make sure it was working. Then I remembered I had found a piece, fallen off the printer. He spent 10' over the closing time, and eventually found the spot where to put the piece back, for no additional cost. Very professional, knowledgeable, and perfectionist. 35 well spent and the next time I can do it by myself.
Sep 28th, 2022

I am not computer savvy by any stretch of the imagination, and when I took my laptop for what was a general clean up, check over, it became a bigger job than at first anticipated. Talk about patience! I was looked after and not made to feel rushed. Great service, lovely guy. Cost effective. Thanks and well recommended if you're looking for a genuine, trustworthy laptop fixer
May 24th, 2022

Very knowledgeable and efficient. Good value for money.
Aug 6th, 2021

Positive: Professionalism
Oct 25th, 2020

I picked up my bashed Lenovo T450s on the second working day. It was all fixed as expected which saved me loads of time. The engineer was an awkward sort with lots of unsolicited advice to offer (to a computer programmer). He was very particular about not committing to be able to fix it (not encouraging, but very professional) then entirely certain that he had (and I am typing this on the fixed machine, which is a good start). Yay for awkward sorts! The fix cost me about 5% of the cost of what I paid to buy it new. I have all my data intact and the state of the OS etc is unaltered. I'm a happy customer.
Apr 12th, 2019