Reeds Health Club & Spa

Stay at another hotel, be warned,book your Christmas party's at a more respectful venue!!!! There's a rat in the kitchen!!
Dec 18th, 2022

Room was spacious and nice and facilities were average but staff are terrible. We paid for late check out and cleaning staff kept asking us when we are leaving before check out time, in the end, ended up standing outside out door till we left. The lady I had for my treatment was 30 mins late to work/my appointment first thing in the morning, didn't apologies or seem bothered. Additionally, she filed down my nails so much they are now weak and keep ripping and I came last month. Not impressed.
Dec 4th, 2022

Oct 5th, 2022

Loved it, very friendly and helpful staff
Sep 19th, 2022

I had booked a spa day for myself and my mother for March 27th. I had asked for an email confirmation, to which they responded was not possible - don't know why? This got cancelled by the spa - not us - due to illness of staff. I asked for a refund which they weren't able to do at the time. It has been 6 WEEKS and I haven't recieved a refund. I've rang several times and there's always an excuse. Why should I be chasing for a refund that should have been automatic on the day? I will be contacting the ombusdmen if this isn't resolved.
May 18th, 2022