My Bike Solutions Ltd

I purchased a nitro helmet from them directly from their website with a bank card I have never used before. I was told the helmet would arrive in a few days. This was ordered on a Thursday. I got an email from them stating that the helmet I had purchased was damaged so I had to pick another one. The offered different helmets. Ones I had never heard of. I then found another helmet that they had in stock and change my order. I was told it would be delivered the next day. Nothing. So I waited and waited I got a mail saying my order had changed to dispatched and so I waited more. 2 weeks went past. Still no helmet. I had a trip booked so I really needed this helmet. I sent a mail asking when it will be delivered and asked for a shipping tracking number. They never replied. I send another email and their reply was this week hopefully. I called them up and go the manager and he stated that it had never been sent and he could not find out why. I cancels the ordered and got a refund. This was on Wednesday. On Saturday I got a text from my bank saying that my card had been used to order Indian food in america. As I mentioned I had never used this card anywhere else it was new. Maybe just a coincidence but its a long stretch to think that. Do not trust these scammers. They will take your money and then not send your items and possibly even sell or use your card details somewhere else. Be warned
Apr 29th, 2023

Don't stock enough helmets
Apr 8th, 2023

My experience with this company has been shocking I order an item from them didn't receive any word about shipping so got in touch and asked for a refund and almost 2 weeks l8r I'm still w8ing and now can't get any1 from their sales team or otherwise to answer me on the live chat or email for an update
Mar 29th, 2023

I saw that these guys were by far the best price for the helmet I wanted. I placed the order online on a Saturday and thanks to Taz it was delivered on Thursday. Cant fault them. Thanks again!!
Mar 25th, 2023

Like many others who've left reviews, I purchased an open faced helmet that they accepted an offer from myself, on receiving the helmet it wasn't as advertised on their website, phoned them up immediately and was told to send an email and they would action in a day or two. Well days past and nothing received via email or phone contact, eventually had to instigate a complaint via PayPal to receive a full refund, mybikesolutions did eventually respond via PayPal complaint system and stated they would refund plus postage costs incurred, well surprise surprise the postal costs have not been added to my refund. Mybikesolutions are a complete joke, potential buyers PLEASE be very careful about buying any product from them especially if you get a offer price accepted that seems to be to good to be true. Mybikesolutions I will never purchase nor recommend you to anyone in the future, you are a total disgrace.
Apr 8th, 2023