Co-op Food - Archway

I've been in here a few times and the old woman that serves at the till is awful. I get treated like a thief! It's definitely racial profiling. The area is a bit run down with lot's of addicts, because I'm mixed race then I guess I must be an addict and a thief. I've never stolen a thing in my life and I'm not an addict! It's RACIAL PROFILING!
Mar 30th, 2023

Nov 20th, 2022

Shelves mostly empty.staff are great
Sep 6th, 2022

Poorly stocked most of the time. One staff member is nice and rude at the same time
Jun 1st, 2022

Their home delivery service is bad. Staff are not trained to cater for the needs of old aged pensioners. I ordered 6x1.5 ltr Buxton Still Water (9 ltr/week) but got replacement of 6x500ml = 3 ltr will this last for a week ? The question is why the staff couldn't replaced the water with 2 x 5ltr to make it to nearest amount i requested ??? Well the Staff aren't trained for that. I ordered Honey Roasted Ham 400gr replacement 200gr, if the ham mentioned above is out of stock why can't the staff let me have 2x 200gr ham then adjust for the difference later dispite being charge 10% surcharge for the total amount spent in case the stocks aren't available. Website display is poor and not updated, they should mark out clearly when the item is "Out OF Stocks" then we could opted for something else. I have seen many similar complaint mentioned above regarding the Home Delivery but Coop management seems to ignore the customers. Finally Melon medley and Mango chunks stored in the fridge had gone bad 2 days before the expiry date.
Jun 26th, 2022