Avenue Taxis Ltd

Apr 28th, 2023

Apr 18th, 2023

Mar 30th, 2023

Dreadful service! I ordered two taxis to take 8 elderly passengers to and from Seven Hills crematorium on 27th March. The outward journey was fine, but only 1 car was sent to collect on the return journey. The other 4 passengers had to wait 25 minutes after the agreed pick up time despite them calling Avenue asking where the cab was. These cars were booked and paid for 5 days in advance - absolutely no excuse. The driver who did finally collect the elderly passengers said he had only been asked to take the fare 15 minutes AFTE the agreed collection time. I rang to complain and they said they would get back to me with an explanation - they have not provided any explanation or offered any recompense. Avoid them!!
Mar 6th, 2023

Amazing Service! Got me home safely. I had accidentally left my phone in the car plus over paid the driver without realising and had got out before he could catch me. The next morning I found my phone plus the change for the ride in my dogs food bowl just outside! Honestly don't know what I would have done if it wasn't for the drivers kind gesture and quick thinking!! I really hope he see's this so I can thank him! Would definitely recommend.
Mar 1st, 2023