Parrish & Mellor

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value Service: Water heater repair
Mar 7th, 2023

Booked a plumber to attend a leak in the bathroom, it was an emergency enquiry, they were unable to attend quickly due to lack of staff/busy, however agreed to wait 2 weeks as needed the service and I booked in advance, received a call today 3 working days before appointment to cancel the appointment not even an offer to rearrange, a point blank cancel. Obviously not very happy given the circumstances of a leakage and had already waited, when I said that I was not happy with the customer service they were providing, the response was that I had not used them for a while. I recall the reason I had not used them for a while was because they decided they no longer service the type of boiler I had so unable to use them! They clearly don't need new customers or older ones at that. Not recommended as unreliable you can't rely on them turning up, so unprofessional.
Jan 22nd, 2023

Positive: Quality, Responsiveness, Value
Jan 22nd, 2023

Excellent service
Jun 1st, 2022

Quick and efficient service. Local to me as well.
Feb 24th, 2022