Burlington Pharmacy

Lovely friendly staff, always happy to help and very patient
Mar 23rd, 2023

Just dont even bother getting your prescription sent here.
Mar 13th, 2023

called yesterday to check if antibiotics were out for delivery and was told yes they were, never turned up and tried ringing multiple times and no answer. have been calling all day today and still no answer, how can you run a pharmacy if you don't answer the phone when people have genuine queries about their medication.
Jan 30th, 2023

Google need to have option for 0 star rating. I'm sorry but these guys deserve 0. Appalling service they seem like lost souls. Every time I get a prescription here I have to wait longer to get my medicine than to even see my doctor nowadays. I thought I would give this place the benefit of doubt but the 2nd and 3rd time here and nothing changes. You get a miserable lady at the desk, the gentleman that pops out time to time is a little more cheerful. This pharmacy doesn't even take card payments (cash only )apparently there Pqd machine has been down for "3 months," and how is that even possible. Pack of lies if you ask me. This pharmacy is only still open due to the fact they are next door to the doctors otherwise it would have closed ages ago due appalling service overall.
Mar 25th, 2023

I would give zero stars if I could. Polite but incompetent. I dont know what it is, if its miscommunication with the Burlington surgery people or the pharmacy people losing stuff. There has never been a time for me when a medicine transaction has gone smoothly. Even if phoned in advanced to save wasted trips, the request for medicine is either lost, or an error in the electronic transaction or some blah blah in the system. I cant believe they cant accidently get it right for once! My children have missed antibiotic doses because of their incompetence. I mean to switch everyone over to Asda pharmacy but the one or two children I have linked to this diabolical pharmacy always make it a mission or a quest in getting the medicine. How can you have so many problems with the surgery being just next door??? Please see the urgency in people not getting their meds on time. Its awful for us to have to wait for you to fix your blunders and 3-4 working days is a lot to go without medicine, its brutal.
Nov 17th, 2022