Suffolk Orthodontics

Brilliant service at reception by Lisa and overal decent service
Mar 22nd, 2023

I was very nervous upon visit, which was soon eliminated by the very kind and welcoming reception staff. They were all so lovely and helpful. This high standard of service was also continued throughout the whole treatment. I would highly recommend to anyone and I will definitely be coming again !!!
Mar 19th, 2023

Terrible professionals. Were not transparent with me at all as I required surgery however they insisted I dont. I was unsure and due to the nature of a surgical process I wanted to find out more about which treatment is best for me however because of this they discharged me without giving me the opportunity to communicate my thoughts and symptoms Im experiencing. After getting a second and third opinion, it was confirmed that I do require surgery and if I had gone with Suffolk Orthodontics treatment plan, it wouldve exacerbated my condition. I am still looking for a practice to treat me and my jaw and teeth continue to cause me difficulties and my mental health also being impacted because of this. Id advise to look for other orthodontists in the area and if you have the money, certainly go private as it will save time and stress and youll receive the correct treatment.
Feb 13th, 2023

Overly drawn out process. Before they actually start any work you need 4 separate visits. 1. Paperwork 2. 3d imaging. 3. X-rays. 4. Consultation. Why the first 3 trips cant be 1 is beyond me. If you have plenty of spare time & petrol this is the place for you
Sep 27th, 2022

Awful, unhelpful receptionist and other staff. Huge organisational shambles with ZERO customer care skills. A disgrace.
Aug 29th, 2022