Oakwood House

Jun 8th, 2021

Sep 1st, 2020

The improvement not only in the new management but staff moral is such an improvement Need some tic on fixtures and fixtures However staff appear to be happy well done it is noticeable
Nov 23rd, 2019

Called the home manager as I wished to inquire about placement, the home manager was very helpful explaining what the process was and also explained about the company values. I visited and saw two really good care staff that stood out Katie and Adrian , the nurse Geraldine was a bubbly nurse. After talking to the home manager thought my mother was not quite right for the level of care that the home could provide .however the home manager gave me details of there other homes so I can arrange to visit First impression good it may not have the same type of decoration as the bigger companies however it did have the really good family feel Well done to the home manager team
Jun 11th, 2019

Well I got to say , two different experience when to discuss options for a relative of mine for rest but with view to being permanent place. First home visit was more like a hotel than a care home. Staff friendly enough however appeared very stressed Second home I visited with with view was a different kettle of fish. New home manager even though she was busy she was welcoming nothing to much trouble. Gave me a brochure and showed me one of units. Staff were not stressed and home may not look like a hotel but it has the homely feel. The new home manager appears very passionate and shared some of her long term visions for the home. She explained she was off on annual leave however said please contact her on her return also she gave me the information about their other homes so it will slow me to make sure I get it right I just want to say well done to the team as you all appeared to make it like home for the residents
Oct 22nd, 2019