Carpetright

May 3rd, 2023

Our experience of the store was great, Ben gave us time initially to browse and when we were ready he was available to not only provide excellent customer service. He took the time to be relatable and understanding as well. He spoke with experience about the products available. He explained clearly what products would be a better fit for our home but did not force any products on us. During our time with Ben, he took the time to explain what he was doing, how long the products would take before they were ready. And spent time talking to us on a personal level. Because of Ben's service we were happy to spend our money in store. Ben's customer service skills are key to the market today as ever before. Great work and thank you!
Apr 30th, 2023

Clean environment with lots to look at. Greeted quickly and asked if we needed help. When we moved to another area by the blinds department again was asked if needed help. Found a carpet we wanted and Grayham helped us with the purchase. He thoroughly explained everything about the process and coats for extras like grippers. :)
Apr 29th, 2023

Excellent service from Ben today, great help, highly recommended...Thank you so much!
Apr 6th, 2023

Very good on carpet prices and Matthew helped my elderly mother in law in explaining what she would need without making her feel pressured to make a decision there & then. Have used carpet right many times and always been happy with products and service.
Mar 29th, 2023