Kaspa's

Food is nice and Ive never usually had a problem but today was different. Toilet seat was broken and hanging off, I ordered a crepe but they gave me a waffle and they put my dads 2 extra scoops of ice cream on my plate instead of with his.
Apr 30th, 2023

Love it here.. They cater for my needs perfectly... Let me pick a bespoke chocolate and vanilla sundae as I didn't want any off the menu .. toilets a little bit grubby though,.. so a fair 4 stars
Apr 29th, 2023

Just had a take-away waffle dessert, a Banoffee waffle. There was not even half a banana, very little sauce. Ordered with vanilla ice cream and extra Nutella. No ice cream or Nutella. Tried phoning for a good 10 minutes - no answer. Definitely will not be buying from there again. Very disappointed!
Apr 23rd, 2023

I have never had such a delicious desert or ice cream ever in my life.. The menu was wonderful.. staffs and service were amazing. Once must visit with friends or family It is open it 11.00pm . Near by Ipswich bus stop. Seating arrangement and atmosphere was lovely.
Apr 23rd, 2023

I love Kaspas desserts, i worked for a kaspas branch for a few years and it's very disappointing seeing how run down the Ipswich one is. Each time me and my partner order the food is either wrong or cold and melted. It's hard to enjoy a nice dessert at home as everytime we try to give Ipswich kaspas a chance it always let's us down. Today our order arrive cold and missing items - the waffle cold and Ice cream melted, Banoffee dough cold and with no bananas?? How can you miss bananas in a Banoffee.. We called in around 7 times in total with no answer, we thought it might be busy so gave them the benifit of the doubt and drove there instead to report this reacurring issue. When we showed up the shop wasn't even that busy. Even if busy the standards of food we get shouldn't be this low! While trying to resolve this issue with the manager two of the ladies behind the counter making food kept talking and snickering at us as if we made all this up and it was somehow the customers fault... I would love to have a good experience with Kaspas as previous branches didn't disappoint me, and as I've said I have a close space in my heart for kaspas as I've worked there before so I do know how things work within the store. Sadly not many other places do desserts for delivery for those lay in weekend we all love, so kaspas is our only choice :/. Time order placed: 5:30 Order accepted: 5:30 Order delivery time estimate: 6:25-6:55 Time past 7:30 - time for estimate changed to 8:00... Order : - skittles shake - smartese shake - Ferrero waffle with Ferrero Ice cream - Banoffee dough with Banoffee ice cream - all cold and melted - ice cream was water, no banana on Banoffee When arrived to restaurant to resolve issue: - not busy - order was made so quickly! Surprising considering we waited so long before.. - recieved ferrero waffle - Banoffee dough - NO ferrero ice cream with order nor the Banoffee one + recieved a free ice cream but didn't get ones that came with order... Ah Overall a bad experience but thankful for helpful gentleman that's why one star! Such a shame..
Apr 21st, 2023