Lloyds Bank

Only giving them 3 stars because they're open till 15:00 on a Saturday where everywhere else closes on a weekday. You do generally get what needs sorting out here but is a slow process with queues out the door (sometimes). Full of foreigners as well on a Saturday when I'v been in. Cashing in their tax free earnings for the week with no questions asked it seems. Lloyds over the years has been garbage in what a bank use to be and still should be. Good all round customer service with the staff to match. The new recruits aren't all that atm. Difficulty in listening and applying what is asked by the customer. Like they say......pay peanuts get monkeys. In there case cheap foreign labour.
Mar 10th, 2023

Always have to wait more than 30 minute to just get change which is I order 1 day before!! Very slow need change bank soon..
Jan 25th, 2023

Try to wait and be seen by the Polite, Helpful and Friendly Gentleman who always smiles if possible. As none of the many many unhelpful, unfriendly and unprofessional entitled "KAREN'S" that work at this branch will even acknowledge you as a customer of their employer... you work in a bank "KAREN" have some professionalism, empathy and try to understand your customers come for help however entitled you maybe..
Nov 22nd, 2022

Staff were very friendly and helpful.
Nov 17th, 2022

The customer service here is just horrible. Disrespectful and rude staff. I really don't know why they act this way. I wouldn't recommend to anyone
Jun 28th, 2022