Carey's Appliance Repairs

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value Service: Washing machine repair
Mar 9th, 2023

I rate Careys Appliance Repairs extremely highly. They always arrive on time, carry out the work as necessary and are very polite and helpful also giving advice when needed.. I rate them10/10 Margaret Gregory
Feb 22nd, 2023

Dec 23rd, 2022

These guys are brilliant, so helpful. i have used these guys in the past and today my rangemaster cooker wasn't working due to clock button. the engineer talked me through what to do. Such lovely guys. cannot recommend these guys high enough 5 stars Service: Stove, cooktop & oven repair
Nov 24th, 2022

I dont recommend this company. 15 days of email ping pong to get a booking. Received an excuse of sorry we didnt see these replies. Would have dragged out longer if I hadnt chased them up. Requested a call back twice but they continued to email. Said theyd order a pump in for my Bosch dishwasher, showing error 21. Wait another 5 days for that. Potentially this would have dragged on for 5 weeks. Engineer alluded that they werent even that busy. Cut back to 2 engineers. Aden spent 20 minutes putting my machine on a quick cycle, opening & closing the door to check the water was draining. Its the pump clip that isnt in properly I think. Told Him yes it was & Id even checked on Youtube to see how to fix the machine before contacting them. Had issues before with the clip then I got it working myself. Wasn't really listening, perhaps because I'm female. I get this alot with tradesmen not listening to what I'm saying. Explained it was showing error 21 before the cycle ended & his boss told me hes ordered a new pump. Pump was working on different cycles, so doesn't need a new one. Told me to get some sink unblocker & call back if I get the error again. An invoice for 78 - (65 plus vat) arrived straightaway in my inbox (pay immediately on it). This call out fee was not disclosed to me at any stage in communication. I was quoted an approximation 190 for the full repair to replace the pump, after sending a detailed email of the issues in October. In the end Debbie called me to say I needed to contact Bosch as it's a motherboard issue. I could have been saved 3 weeks of unnecessary stress, if they would have just called me back weeks ago. This is the problem with these appliance repair companies, they avoid speaking to you on the phone so they can rip you off with a high call out charge. Ignoring what you've said. Telling you they cant fix it anyway. Service: Dishwasher repair
Dec 2nd, 2022