Summervale Surgery

Can't book an appointment online as "none are available for online booking", phoned and waited 18mins on hold, got to 3rd in the queue then went to a long beep and line went dead, rang 4 more time over the next 30 minutes, even heard in two of those (from briefly hearing people speaking) that my call was answered and was hung up on straight away both times. If people can't book online and you hang up on people calling, how do I book an appointment?
Jul 15th, 2022

One of the best place
Feb 20th, 2023

Useless My son has a persistent cough which they seem to think is just a joke or not worth worrying about . First contact is with the absolute manner -less receptionist who seems to think she is a Dr and quote clearly loves her perceived position of power. Horrible human. Arrange a call back Shock horror no-one calls back. This is a perfect example of a failing NHS . With staff like her and the attitude she brings I'd need to be on death's door to consider them as a useful option . Death is possibly a better option than having to deal with her. And after all this my unwell son who has been coughing for weeks still doesn't get the assistance he needs Vile place
Dec 19th, 2022

Since joining the surgery a few months ago I've had a brilliant experience. The admin staff are very helpful, friendly and accommodating and the doctors are extremely welcoming and proactive. I would definitely recommend joining this surgery.
Nov 28th, 2022

Jul 25th, 2022