Windmill Orchards Farm Shop

Food : 5/5 | Service : 5/5 | Atmosphere : 5/5 More
Apr 27th, 2023

Food : 5/5 | Service : 5/5 | Atmosphere : 4/5 More
Apr 7th, 2023

Without a shadow of a doubt, the rudest people I have ever had the displeasure of meeting! I went for an afternoon tea with my mum and elderly grandmother. We ordered 3 cream teas and waited an abnormally and unnecessarily long time for them to arrive. After enquiring multiple times as to where our food and drinks were, items started to arrive in dribs and drabs despite the waitress stating that food and drinks would arrive together as you would expect from a cream tea. After some confusion among the unapologetic staff, our food finally arrived and we began eating, the food was nice but definitely should not have taken half an hour to prepare and the cafe was not busy. Finally, when we had eaten all the food whilst waiting, and around 45 minutes had passed since ordering, we enquired again as to where our drinks were. The order was not complex, 2 teas and one coffee. This simple enquiry resulted in a waitress shouting at us extremely aggressively and slamming the money for one drink back on our table. This behaviour was entirely unjustified, rude and unacceptable. We finally received the two teas that had clearly been sat there since we ordered them from an unapologetic waitress but were refused the coffee. We had heard other tables complaining amongst themselves about the disorganisation of the staff and I hope they did not receive the same treatment. I will not be visiting tea by the orchard again and would not recommend it to others. The food was fine but the nature of the staff entirely ruined what shouldve been a simple yet nice lunch.
Jan 17th, 2023

Unfortunately tables not wiped between customers so those and floor dirty , food fine but very expensive for amount received , you can see the toilet pan while sitting at eating tables as it opens straight to the cafe with a single door
Sep 22nd, 2022

Sep 16th, 2022