Impress Travel (Part of NJT business group)

Ewa James was fantastic from the offset setting up this family holiday for us. Not only was it a great last minute deal , but she sorted the whole cruise for us and extras and was very quick to reply to any query contacts. Thoroughly recommend a travel booking experience with her and will be engaging her for our next adventure !! She even provided the Northern Lights in August - cant get better than that
Oct 28th, 2022

I can highly recommend Eva James. Eva is highly professional, offers a personal service and covers all the details. Eva organised a bespoke tour to India for us, including flights, hotels, sightseeing and people to meet us all airports, hotels etc. Everything was seamless from the time we asked her to arrange our holiday until we arrived home - Thankyou Eva
Mar 22nd, 2023

Ewa arranged our group travel to Lapland in January for my friends 40th birthday, there was 15 of us travelling in total so it wasnt a small group yet Ewa made it seem effortless. From welcoming messages, to being able to pay the balance online or via Ewa herself, booking accommodation the night before we flew and she and her family decided to go on the same trip so we got to meet Ewa in person and say hello which was lovely. The outbound flight was delayed due to no fault of Ewas yet she kept us up to date with what was going on as much as she could. On the way back the airline left my suitcase behind and Ewa took it upon herself to contact me and the travel company to chase up my luggage. We then received a postcard in the post not long after returning home from Ewa to say thanks for booking through her AND she helped us submit compensation claim forms for the flight delay. Ewa went above and beyond. I highly recommend and will definitely book through you again. Thanks for making it such a memorable and easy trip Ewa x
Mar 17th, 2023

My Wife and I were recommended to Eva through a family member. This would be our first holiday aboard with our daughter who was 11 months old at the time, therefore it was even more important to get this right. I can highly recommend Eva for anyone looking to book a holiday or trip. Eva really listened to what we needed and took in to consideration all of the little details that are important to making a holiday a success, especially when travelling with a young child. It was like having a concierge with you, everything had been thought of from start to finish. Eva helped us find a hotel with everything we needed in a great location that worked within our budget. She was in regular contact with us before the holiday ensuring we had everything and then again during the trip to make sure we were happy. There was 1 small issue when we arrived and Eva quickly dealt with this meaning we could focus on our holiday and completely relax. We will be using Eva again for our next holiday. Great service.
Mar 8th, 2023

We got so undecided with the destination we wanted for our honeymoon but Eva was so helpful, calm and friendly that she managed to book us the most luxurious of honeymoons. Right from the very start Eva couldnt have been more helpful and caring. Our budget was taken in to account, our flights checked in for us, documents printed for us. It was so stress free and I would highly recommend going to Eva if you ever need a trip, honeymoon or family holiday, we will be booking through you again in the future.
Oct 29th, 2022