Amelia's Florist

Absolutely terrible!!! Flowers were ordered and paid for online but never arrived, shop refusing to give me a refund. Steer well clear!!!
Jan 16th, 2023

Ordered and paid for same day delivery, it was important they arrived same day to my daughter. At 1.40 am the next morning an email was sent to ask when they could redeliver the flowers!! I had left a note on the order details for them to be left round the back if out. I rang at 9.15am, but phone lines were closed. Very cross and disappointed!!
Feb 27th, 2023

I wish I had read these reviews before I ordered. The flowers I paid for were supposed to be the large size, there were regular & medium size below this, so for 38.95 I expected alot more flowers than 12. I emailed a few times, & got a reply each time, but like others on here, was told the matter would be taken up with the management, as I asked for a refund equal to the amount I paid for one of the bouquets, as I had ordered two.This is now 3 days ago, & I have heard nothing more, I assume they are hoping I will just give up. Although the flowers that arrived were nice, as I asked my recipient for a photo, 'im afraid I cannot recommend this company, due to their poor value for money, & bad customer service.
Jan 28th, 2023

AVOID!!! WOULDNT OF EVEN GIVE THEM A STAR BUT HAD TOO. My mum ordered flowers for my nans funeral with plenty of notice. They was supposed to be delivered on the 14th March before 3pm and they never arrived! Many phone calls and emails later and they just ingnored all contact!! My nans funeral was on the 15th march at 10am so it was vital we got the flowers in time! If the day couldn't get any worse it did they flowers never got delivered on the 14th they was delivered on the day of my nans funeral 7 hours after it had finished they turned up at 5pm! When they did arrive they was all damaged! The wreath was in 3 Pieces the Flowers Boxes all damaged!! Absolutely disgusting!!!! No contact form Amelia's Florist no apology NOTHING. AVOID AT ALL COSTS!!!!!
Mar 26th, 2023

I ordered next day flowers on the 25th Jan 2023, to be delivered on the 26th Jan 2023. The occasion is now over and yet John and Melissa confirmed via email that the flowers would be delivered, after receiving my money for the purchase they are not returning my emails or telephone calls as I am requesting a refund as the service I have paid for is still outstanding. PLEASE AVOID THIS COMPANY
Jan 16th, 2023