HSL Romford

I visited the store today and felt a warm welcome from the time we opened the door. A good range a chairs with multiple options and styles. What we loved was the different heights and widths so we were able to find the perfect chair for my mother in law. She suffers from arthritis of the hips and knees and after testing out furniture since 2019 Ive never seen her so pleased. The most friendliest staff Ive ever encountered. I could have sat and chatted all day. Hope to be back soon to purchase one for myself. Highly recommended.
Sep 2nd, 2022

Very helpful staff. Explained everything in detail. Chairs could be a bit cheaper but we have one chair and one to come.....very useful and comfortable chairs.
Dec 13th, 2017

Nov 29th, 2015

I took my Aunty here this morning to initially buy an armchair that actually fitted her as she has been sitting in a chair that is far too big for her for many years, hence very uncomfortable. As we walked into the store we were approached by a lovely lady called Elaine who spent quite some time with us making sure that my Aunt's needs were met and making sure that her purchase was perfect for her. We left there some time later after purchasing not just an armchair but two plus a two seater sofa of which was all my doing by the way. Elaine and the other comfort specialists in store were more concerned about ensuring that my Aunt was happy rather than anything else. We were given tea, coffee and biscuits and even left the store with a matching set of beautiful cups and saucers courteous of HSL just because my Aunt said she liked them. There were absolutely no pressure tactics used, overall a very pleasant shopping experience. I would highly recommend this store, the staff are very polite, friendly but professional. Elaine, Karen and Dennis, you made an elderly lady and myself very happy, thank you!
Feb 7th, 2020