Specsavers Opticians and Audiologists - Edgware Road

Store employees arguing in front of customers, over half an hour behind schedule despite having an appointment... What's going on?
Apr 25th, 2023

I had an appointment today at 12:30 at the Edgware Road Specsavers. I arrived at 12:25 and informed one receptionist that I have an appointment at 12:30 and he mumbled take a seat. An hour went by and so I then asked another receptionist and she said did anyone take you to this room to do the pre test and I said no. Basically, they havent bothered to register that I have attended, opticians were sitting in their rooms without patients and at one point I was the only one waiting and they still just hung around the floor chatting. I also noticed that when people come in to ask for appointments, they tell them that the only available ones are in a few days time but out of curiosity I checked online and found that there is many free appointments. So, they just dont want to work.
May 3rd, 2023

Really nice team. Usually these sort of places are a bit stuffy but here everyone is warm, polite and considerate. Their good energy with each other is pretty contagious. Had an eye test with Basil whos the kind of person who clearly cares about doing his best wherever he can. Cant praise the staff highly enough. Thank you
Apr 8th, 2023

The nicest staff of Specsavers and I have been to 4 in London. They are very professional and kind :)
Apr 8th, 2023

Thank you for your exemplary service today Spec Savers. I have to admit that I felt pretty snobbish about coming to you but, your service and thorough eye test including OCT scan was impressive and no different to those small providers who charge extortionate rates. The staff were so friendly and inviting. No hard sales pitch to buy glasses either. I am glad I came.
Mar 16th, 2023