London Doctors Clinic Private GP

My booked visit to London Doctors in St Albans was a complete disaster. However, as I have today been asked by London Doctors to give feedback, I feel obliged to be helpful to potential customers. I booked at 9.11 in the morning for a 13.00 appointment, at 9.36 it was cancelled! I telephoned to rebook only to be told that no appointments were available until 2 days time. I declined. I was still getting reminders to not forget my 13.00 appointment over 2 hours later. I visited the St Albans office to ask what was going on. The office was shabby and did not inspire confidence for a medical appointment, the receptionist was unhelpful. Now I find it will take me 2 weeks to receive a refund for the money taken from my account! The blessing was that I managed to reschedule my appointment with another Private GP not 400 yards away. It all went well, the location was professional, as were the staff. The GP was first class and I am receiving excellent treatment.
May 3rd, 2023

I saw the doctor at the Kensington High st branch last Sunday. It was a very good service and the doctor was very thorough and prescribed some appropriate medicine.
Apr 30th, 2023

Same day appointment after booking. Straight to X-ray and results all within 4 hours. Claim on your travel insurance Thank you Sara for making it all so easy for me sprained ankle and all
Apr 28th, 2023

Smooth efficient service with a friendly GP
Jan 16th, 2023

A good experience at the Esher Clinic. Doctor engaged with me rather than the computer, reassuring, examined and prescribed appropriately. I feel better already !
Jan 14th, 2023