Bradshaw & Lloyd

I'm usually very skeptical of buying from overseas retailers. You don't know what kind of business you're dealing with and it can become CS nightmare. With that said the team at B&L are probably the best in the business on every level. Ease of use on the website, quality, selection, price, and speed of delivery. At every step of process someone from their team was in contact with me. If I had any questions at all they responded promptly and in a manner that actually answered my question. I'll be going through them for any and all of my British shoemaker needs.
Apr 9th, 2023

Excellent service from start to finish. Fast shipping, high quality and returns process was hassle free. Highly recommended!
Mar 26th, 2023

Have just purchased a pair of Loakes online from Bradshaw & Lloyd and had fantastic service. Not only were they the best price around but they were very helpful and quick to respond to a few queries. The shoes arrived in a couple of days and I couldnt be happier. Will definitely return and would recommend to everyone
Mar 1st, 2023

I visited Bradshaw and Lloyd this week as I thought that the time had come to buy some proper boots that are built to last. I was served by the owner, Richard De Winter, who was extremely helpful in explaining the processes involved in making proper boots. It's clear that he's extremely knowledgable and was extremely patient in helping me try on a number of different boots. I had reason to email a couple of days later and he replied courteously and promptly. And on my second visit I was assisted by his son who was equally as understanding and patient. I hope I wasn't too indecisive or difficult a customer? Either way, their service was second to none. All in all, I don't understand why I hadn't discovered this little gem of a shop much earlier? If you want to have your shoes fitted by experts and you want to buy some top quality footwear, this is probably the best place to visit outside London. In fact, it's probably just the best place to visit.
Feb 8th, 2023

First we had a small trouble with the overseas shipping, however the customer service was absolytely excellent and fixed the problem in no time. So easy to communicate. Overseas shipping was fast and went perfectly. And it goes without mention that the shoes were also brilliant.
Dec 5th, 2022