SecureHeat ltd

Let me start off by saying a few words that best portray SecureHeat Superb, Dedicated, Reliable, Friendly and Supportive. My wife and I were first introduced to Will at SecureHeat about 4 years ago when we were renting a house in Spencers Wood (Berks), being tenants, it was out of our hands when it came to repairs of any kind within the home regards plumbing and heating, but our letting agent /and landlord had Will as their plumbing engineer. The number of ongoing problems we occurred at the property that we were renting seemed never ending, but Will was very responsive, even at one point late Christmas Eve! November 2022, my wife and I finally purchased our house, and we are now homeowners ourselves, 2 months into living in our home, our boiler decided to start showing problems, loss of central heating, intermittent on/off issues, drainage issues, etc, clearly ongoing pre-existing problems before we purchased the house, as the boiler was aged 15+ years. We decided to give Will a call, and from our memory and experience of how excellent he was at the property we rented, we felt there was no better choice. We can both firmly say, there is zero disappointment with Will at SecureHeat, Will has had to tackle quite a few issues at our home with our 15+ year old boiler (and plumbing), but has managed to overcome and fix the problems. This has shown us that Will isnt just a modern-day heating and plumbing engineer specialist, but has a true in-depth Encyclopedia of knowledge of all boiler installations (new and old/end of life) and Will has really taught us a few things we never knew. The facts are that my wife and I need to replace our 15+ year old boiler with a new install, ideally a combi. But for now, we have asked Will to help make our boiler last us another year or two just to get us through, asking the impossible really, but Will has managed to fix a very old boiler system. So, to summarise, Will and his team of whom a few we have met to fix our boiler problems, are truly superb, there are many Heating and Plumbing Engineers out there that help many of us fix our problems, but finding a team of engineers that take pride in their work, and show a real dedication to go above and beyond is rare to find. Trust is a hard thing to put into someone, as your never sure if youre dealing with a cowboy trader or not, but Will and his team at SecureHeat are extremely good at what they do and take pride in providing a very good, qualified service with no hidden costs. Highly recommend. Personal Thanks to Team SecureHeat.
Jan 14th, 2023

Super-efficient, reliable, professional, well-priced and a thoroughly pleasant guy. Five stars is a no-brainer.
May 30th, 2022

Amazing service, job was done perfectly, really good communication & very friendly. Easy to sign up online & affordable! Would recommend to all in the area for sure!
May 6th, 2022

Great service, very efficient and easy communication. Would definitely recommend secure heat. Best plumbing service! We had problems with our water pressure, hot water and toilet refill & he has fixed the issue promptly & even offered helped on the phone
May 4th, 2022

Another professional visit from Will, this time to install my Halcyan water conditioner. Given neither of us had experience of this rather expensive product, he did his research and made sure that he installed it as per the instructions, rather than just launching in as some might have done. He is probably as interested in seeing how it works out as I am! As ever, a pleasure to deal with.
Mar 22nd, 2022