Deavesons Jewellers

I'd give 6 starts if i could. Great attentive service from Keith and the team. In quite short notice he made a beautiful piece of fine jewellery as a gift for my wifes 40th. "MUM" necklace with 40 diamonds set along with 3 birthstones to represent each of the children. Top class. Thanks Keith!
Apr 2nd, 2023

We had several pieces of jewellery repaired or redesigned. All were done beautifully, especially my mum's wedding and engagement rings. I am so happy with the results. The staff are friendly, knowledgeable and do excellent work.
Mar 31st, 2023

EDIT #2 - Wow! Following on from my review edit below, I have just received an appauling phonecall from Mr. KEITH ELLIOT, The Business Owner... Violent with rage about my honest review... THREATENING to 'come down and Sort Me Out', as he 'Knows where I am'! Incredible!!! Simply beggars belief!!! Feel free to pop round anytime Keith... My kettle will be on! INITIAL REVIEW POST: Poor atttitude from Kirsty... Wanted 10 to 'estimate' the cost to regulate an Omega Speedmaster watch.... I appreciate that the watch repairer can't Quote a firm price until he has fully assessed the watch, but they refused to even give a rough 'idea' of a range of cost, without me paying a non refundable 10! Unprofessional, unhelpful attitude! I don't appreciate customer service like that. EDIT (to Owner's patronising reply)... Dear Mr Keith (Elliot)... If you took the time to read my review, and my numerous messages to and from Kirstie, you would CLEARLY see that I Fully appreciate th the COSTS involved in obtaining an accurate QUOTE! You can see that I was NOT prepared to spend 10 to find that the quote to simply move a regulator lever and adjust the beat rate to slow the watch by 16 seconds per day... It is NOT in need of a service, just a small tweak and check on a timegrapher... Hence as discussed a number of times with Kirstie, I needed to know a 'ROUGH ESTIMATE' of the cost, ie, a minimum and maximum 'estimate'... A simple enough figure to share one would normally assume... But clearly too difficult for your Kirsty and your watch repairer! Pointless me wasting a Non Refundable 10 to get a firm price if the 'cheapest/minimum' price is hundreds of pounds for such a simple job! She couldn't even give me a rough idea! Her attitude also rankled, and came across as quite off putting... as does yours in your rather patronising response to my review! I will make my own decisions as to where to take my watch for any work, and rest assured, I will steer myself and all my contacts away from your business in future. I also see that you have other complaints of a similar nature regarding minor penny pinching charges, and lack of customer care... Sadly your 100% aspirations have fallen well short with me!
Mar 21st, 2023

Would like to express my gratitude and cannot thank you enough for my heart shape pendant which you did for me, from my late husbands wedding band. Another jewllers was going to melt it down which meant it would have lost its sentiment behind it. But you managed to keep it intact and with hallmark too. It certainly bought a tear to my eyes. I will definitely recommend you in future. Many thanks again.
Mar 10th, 2023

I am so pleased with the miracle Keith has performed on my mums engagement ring . The claws needed to be repaired and the ring needed building up as it had worn very thin. I also wanted to get her wedding band resized so she could wear them again. They look beautiful, she will be so pleased with them . Thank you
Mar 5th, 2023