Muir Group Housing Association Ltd

I'm a tenant for Muir Housing Group. Kier are contracted with Muir to provide Electrical and heating services among others. We have contacted Muir Housing to resolve electrical and heating issues in the house for the last 3 months. We've not had heating nor hot water for the last 4 weeks. Kier engineers have visited multiple times, taking pictures and recommended a boiler replacement as this is an emergency. Kier have ignored the fact about children in the house and the cold weather and are not taking any action to resolve this. Muir and Kier have both acknowledged the case as an emergency, social workers have also witness it. So far no action is taking place.
Nov 25th, 2022

Oct 15th, 2022

Ok but not fast at repairs
Oct 2nd, 2022

If they treat their customers like they treat fellow road users when driving company vehicles, avoid at all costs. Absolutely disgusting lack of respect for others, no doubt reflected in their work, as to employ the sorts of people that would intentionally attempt to run yiu off the road multiple times at high speed there has to be a major company culture issue
Jul 15th, 2022

Always happy to help with your problems Especially graham dean. Such a nice man
Nov 25th, 2021