Huntingdonshire District Council

Horrible customer service 95% from customer service its racist when hear stranger name and if you dont speak English were well they shut phone over your face I have more than 5 records
Apr 12th, 2023

Have nothing but praise for all personal in all departments, when I needed them most.
Nov 13th, 2022

Very helpful and friendly service ar the council tax department. Only fault is long wait on telephone.
Oct 6th, 2022

The Customer service advisers here who answer general enquiries have a nasty attitude every time I or other residents I know call. If you have a complaint, instead of finding ways to remedy the issue they quickly go into an aggressive defense mode to protect one another when wrong doing is apparent and they speak to you like spit on the ground. Tbh I honestly feel bad for the lady who picked up the phone yesterday and chose disrespect as her form of communication and topped it off by hanging the phone up on me when enquiring about whether bin men should be digging in the bins of residents. Such behaviour is of one who is unfulfilled in her line of work and lacks standard people skills for a customer facing role. Like I always say, if you hate your job, quit and find somewhere that brings you fulfillment and don't spread your negativity and bad vibes to others because you are unhappy.
Aug 21st, 2022

May 11th, 2022