Berni Beans

Food : 5/5 | Service : 5/5 | Atmosphere : 5/5 More
May 3rd, 2023

Had a wonderful afternoon cream tea with friends over the easter weekend. Staff were very polite, pleasant and engaging and made us feel very welcome! Service was fast and the home made scones were fantastic!
Apr 19th, 2023

Dietary restrictions accommodated Vegetarian, Vegan Recommendation for vegetarians Highly recommend Vegetarian offerings Large vegetarian selection More
Apr 11th, 2023

We went for Sunday lunch at Berni Bean Hunstanton the food is cooked to perfection the service was excellent the staff are so friendly nothing is to much trouble the decoration take you back to the fifties. We have already booked for next Sunday and will continue to support them in the future. I also understand that they are going to start having themed nights and we will be there for this.
Apr 7th, 2023

What a terrible service this place offers. Back in January, there were four of us that wanted afternoon tea. It was booked by one of our party over the phone and we were looking forward to this. When we arrived, the place was shut and the staff were inside cleaning. We rang the bell and explained that we had booked afternoon tea. For some reason this had not been booked in, and it wasnt in the diary. We had to sit outside while they put together a table and it was freezing cold in January. Eventually after about 30 minutes we were told that we could come in and have the afternoon tea. By way of an apology, we were offered a free cream tea, at a later date in the year. We booked this cream tea, by email, for this afternoon (24th March) and this was confirmed by the owner. We arrived there today, in the pouring rain and we were so shocked to see that the place was closed! We just couldnt believe this. This was the second time that we had been let down by these people. I emailed the owner whilst outside the premises. I did get a reply a short time later with an apology that she had closed due to a dental appointment, and the other member of staff didnt feel confident to work alone..how confident do you have to be to serve a scone and a pot of tea..? Therefore the place was shut. At NO time was I or anyone else in the party contacted about this. She had my email and a telephone number, but we were not told about this at all. That is what I find an appalling service. We should have been notified that they were unable to do the cream tea, and we could have rearranged this. It is terrible customer service to not bother to contact your customers, when you easily could have done so. The four of us do not get together very often, so we were really looking forward to seeing each other and having a lovely cream tea together, but our afternoon was ruined by this. Also, we had paid to park the car, and walk in the rain to the place, and two of us are in their eighties .! We will never go here again. Dreadful!
Mar 26th, 2023