Open Law

Awful, trying to sell for 6 months, Im in so much debt because of their ineptitude and lack of care
Mar 20th, 2023

This conveyancer firm was great, up until they had to give us our cashback from the mortgage lenders upon completion last year. The worst of it was when I spoke to my conveyancer Rhys Dunn three times about the money due to us, and each time I had to explain what I was talking about. That was really weird and frustrating. I then spoke to Luke Underhill, who said he would sort out the situation. I gave him a couple of weeks to do so. When I eventually called the firm and asked to speak with him again after I heard nothing, the phone disconnected as the receptionist tried to put me through to his direct line. I called back immediately, only to get an answer phone message repeatedly. Absolutely shocking and unprofessional behaviour. The issue was only fully resolved once I contacted the legal ombudsman. Buying a house is stressful enough, however this firm made the last parts of it such a nightmare. Definitely would not recommend based on this experience. Absolutely disgraceful.
Dec 31st, 2022

Professional and friendly made our experience very easy
Dec 13th, 2022

Oct 25th, 2022

Wow.... what a amazing firm, my purchase ended up taking 8 months due to sellers solicitors. Lisa, Donna, chloe and kara and probably others did everything in there power to get my purchase through due to personal circumstances I wasn't in a position to pull out but these guys made my life so much easier and went above and beyond there role. I honestly cant thank them enough :) highly recommend them.
Sep 6th, 2022