Perrys (Huddersfield)

May 3rd, 2023

Excellent service from Ruth and Rodney.
Apr 27th, 2023

My experience was great,Katie was very helpful.
Apr 25th, 2023

Katie on service was very friendly, helpful and approachable. A very smooth, quick service from start to finish.
Apr 23rd, 2023

Nice to see lots of good reviews, shame our experience wasn't like this. My wife and I arranged to view a used Vauxhall Astra with Greg, for just over 10k. I appreciate it's not Ferrari money but it's still a significant chunk. I arranged this visit on a Tuesday for the following Saturday 12pm and paid the reservation fee. Greg said the car was currently at the valeters. We arrived after a 45 minute drive across the moors at 12 to a virtually empty showroom, and the car was parked outside. It had been given a quick lick but the wheels were dirty and there was debris in the centre console. It clearly hadn't been prepared. We decided virtually instantly not to proceed with the car so hung around to get a refund. There was one sole salesman busy dealing with a customer who was clearly buying a new Kia. We made eye contact a good couple of times but this chap didn't acknowledge us at all. After around half an hour I approached him, he said they were short staffed, and Rodney who was outside with another customer would try and assist. It turns out (from Rodney) that the other salesman was in fact Greg. Given that a) he knew he had a 12pm customer, and b) there was clearly another customer in the showroom wanting attention, the very least he could have done was quickly acknowledge our presence and say he'd be with us asap. Instead he left it to poor Rodney to field, and as we passed him on our way out there wasn't a glimmer of acknowledgement. I presume that the commision on a new car is far more than some used car for 10 grand.....? Hopefully Kia Perry's will see this review and discuss Greg's lack of customer service skills.
Apr 26th, 2023