Johnsons The Cleaners

The key service is really bad. Only one in four keys is actually working My friend and I were replacing keys - first time we got two replacement keys and none of them worked. Upon replacing, only one of the two keys worked. There is a warranty on the keys, but its a lottery as to if your key will actually work.
Feb 6th, 2023

The lady who looked after my dry cleaning, Laniyana, was absolutely brilliant. I needed a suit dry cleaning, in a hurry, for a funeral and she did exactly what she promised, texting me, the following morning, to let me know it was ready. She was friendly, courteous and a great asset to the company. If only all people in customer facing positions were this good, the world would be a much better place to spend my hard earned money. Thank you, Laniyana, from a very happy customer Service: Organic dry cleaning
Sep 22nd, 2022

Johnsons have admitted liability for completely ruining my son's 1,200 Burberry raincoat and have offered 100 in compensation. According to their website ... they are the experts and specialists .... but we gave them a clean, barely worn coat which just wanted freshening up and they have destroyed it and won't replace it. The staff in Huddersfield are perfectly nice helpful, and I accept accidents do happen, but the management of Johnsons and head office have slow-timed our complaint for over 4 months and then offered a pathetically unacceptable sum in compensation. Absolutely appalling customer service. I now have to spend hours and hours going through dispute resolution before I can even take them to court. All I wanted was my son's coat freshening up for when he comes home after 2 years stuck abroad due to Covid. Thanks a lot Johnsons!
Apr 12th, 2022

Mar 2nd, 2022

Excellent and fast service! I totally loved it, especially the service from Laniyana!
Feb 19th, 2022