Dr F McCarthy - The New Street Surgery

If your suffering with mental health issues and need help you dont bother ringing here
Apr 22nd, 2023

On hold for half hour EVERY morning for 5 days (then cut off). Finally thru and ......4 weeks for an appointment Serious ear infection as diagnosed by Dewsbury walk in centre. Helped with antibiotics though still same 4 weeks later. Having to trouble the hospital again as can't get an appointment 500 yards away! JOKE. 1st time I've needed help in 8 years. No interest here. Find somewhere else
Feb 4th, 2023

I can't say enough good things about this surgery. The care and compassion I have received from Doctors, nurses, management, reception etc al, has been and continues to be outstanding. Thank you from the bottom of my heart.
Oct 28th, 2022

I joined this practice recently after moving to the area and initially registering with another doctors which I found to be somewhat unprofessional and the surgery itself was always unkempt and everytime I went there I was often shocked by other patients who seemed to be unhygienic and severely mentally impaired. I know that doesnt sound fair, but they actually have a sign up in there to tell people not to leave soiled nappies in the waiting room! So that kinda gives you an idea of the types of people that go there. Anyway, I digress, since registering at New street surgery I have felt a great sense of relief, because I feel that the doctors here are actually listening to my problems and are definitely more qualified and do not make assumptions based on a 2 to 5 minute chat. On my first visit I was given a full health check, something I have wanted for several months now, the results came back quick and I was reassured of things that I have had severe anxiety over for months because I couldn't seem to get some simple tests before! With regard to mental health in this country, I am sure we all know how abysmal it is and that the help is simply not there. I was referred to another service for help way back at the start of April with my previous GP and am still waiting, however the nurse practitioner at New street referred me to the single point of access straight away just to help me deal with things whilst I am waiting for this referral and the spa got back to me within a week! Of course these people like to go through names on a list, ring clients and if they can't speak to you the first time then they are very quick to discharge you back to your Gp which I think is what's happening now as they have failed to return my calls and tried to dismiss me on the phone because I was busy and in a public place and could not speak so they were already trying to discharge ecause of that! Like I said the mental health services in this country are diabolical but with this new gP practice I am feeling much less anxious about something being done and am hopeful that they will actually listen and help me where so many other practices have simply failed to listen.
Aug 23rd, 2022

Jan 27th, 2022