Dortech Direct LTD

I recently Bought some seem setting clamps to finish a kitchen worktop and without a doubt kimberly from customer service went above and beyond keeping me informed on every part of the sale and delivery. Id highly recommend dortech and will be using them again in the future. They put the big company's like bosch who ive had countless issues with regarding my router to shame. Thanks again.
Apr 17th, 2023

Thank you for prompt response to the issue. I appreciate the service given. Would recommend Dortec Direct Ltd to friends.
Apr 3rd, 2023

Ordered in the morning for next day, all items were in stock on the website. Called the next day to find the part of the order they had in stock wasnt dispatched. Their customer service team didnt seem to see the problem as they would refund the next day charge? Received an email just after the phonecall to say they didnt have the rest of the order and that it would be another week. Apparently they followed all their internal systems so I can't possibly have a problem. Just not good enough. AVOID! In response to your reply: Your customer care team informed me 10 items were out of stock the day I ordered but only informed me the rest wasn't available after I called because you had not shipped the rest of the order the day after.... You appear to be very slippery in taking responsiblity for your failure. It is apparent either your stock system and intenral communication are bad or you are dropshipping from a supplier and dont have the items in stock to start with.
Apr 1st, 2023

Mar 9th, 2023

Fair prices with free delivery if you aren't in a hurry
Mar 2nd, 2023