VIPCars.com

(Translated by Google) G48217651 - [#18121] We are very dissatisfied with VIPCars and Green Motion (Airport Heathrow) It was stated that the station is at the airport. Unfortunately, this is not the case. There is an hourly bus to the Holiday Inn where the office is located. As we had to wait 55 minutes we took a taxi which cost 20. When we got there we didn't get the car we booked. We were offered an electric car which we declined. We then got a VW Sharan. We booked a small car as roads in Devon and Cornwall are very narrow. The car we received has damage all around which we filmed and photographed before leaving. We were very annoyed and cannot recommend either Green Motion or VIP Cars. We are curious how we will get to the airport when returning the car. (Original) G48217651 - [#18121] Wir sind sehr unzufrieden mit VIPCars und Green Motion (Airport Heathrow) Es wurde angegeben, dass die Station am Flughafen ist. Leider ist das nicht der Fall. Es fhrt einmal pro Stunde ein Bus zum Holiday Inn, wo sich das Office befindet. Da wir 55 Minuten warten mussten, nahmen wir ein Taxi, das 20 Pfund kostete. Als wir dort ankamen, bekamen wir nicht das Auto, das wir gebucht hatten. Uns wurde ein Elektroauto angeboten, das wir abgelehnt haben. Wir haben dann einen VW Sharan bekommen. Wir hatten einen Kleinwagen gebucht, da die Straen in Devon und Cornwall sehr eng sind. Das Auto, das wir erhalten haben, hat rundum Schden, die wir vor der Abreise gefilmt und fotografiert haben. Wir haben uns sehr gergert und knnen weder Green Motion noch VIP Cars weiterempfehlen. Wir sind gespannt, wie wir bei der Rckgabe des Autos zum Flughafen kommen.
May 3rd, 2023

Small price, small car, small consumption, great for a couple with small bags. Easy to book. Friendly staff.
May 3rd, 2023

(Translated by Google) I booked a car for the Dominican Republic but didn't have the booking confirmation until 3 days before departure. I contacted customer service and they said they were waiting too. When I insisted further they called me and within half an hour I had my confirmation. The customer service person was very nice. (Original) Ho prenotato un'auto per la Repubblica Dominicana ma fino a 3 giorni prima della partenza non avevo avuto la conferma della prenotazione. Mi sono rivolta al customer service e mi hanno detto che stavano aspettando anche loro. Quando ho ulteriormente insistito mi hanno chiamata e nel giro di mezz'ora ho avuto la mia conferma. La persona del customer service stata molto gentile.
May 3rd, 2023

I was happy to find a reasonable car for my trip through VIP Cars. This was my first time using this company. I couldn't find from any major rent-a-car companies even from over a month prior to my trip date. Unfortunately, my trip plan changed and I needed to cancel. Nancy helped me out the cancellation/refund process friendly and smoothly. I will search a rent-a-car through them from now on.
May 3rd, 2023

May 1st, 2023