Physion
Chamber Rating
-
Jayne Coutts
Absolutely awful customer service. I bought a massage gun for my husband for Christmas and it has completely stopped working. I have tried to contact customer services numerous times but after two emails back from them I have not heard nothing. I cannot get through to the mobile in the website. Do not buy from this company.
Feb 9th, 2023 -
Kate
This company is a SCAM. Ordered a week ago, heard nothing. Emailed, no reply. Rang but their customer service is a mobile number that doesnt ring. AVOID. Need to try to get my money back.
Dec 27th, 2022 -
WadesonR
Mini massage gun purchased. Lasted a week before breaking and becoming completely unusable. Customer service (contacted theough instagram initially) requested a video of it charging. That was emailed as requested. I've had no further contact despite multiple emails. down the drain. I would avoid this company based on my experience.
Dec 18th, 2022 -
sandra geddes
I purchased the Mini and it has been great, had it for 2years and used regularly. So good I orders the bigger one have had it for six months and I'm delighted with it. Can't comment on customer service as haven't needed to contact them. Love both find take the small one when I travel. Haven't had any problems they both work well, great guns!
Dec 2nd, 2022 -
Joanne Cheung
I wish I had read the reviews before purchasing. I placed my order beginning of November, and still havent received it. Ive been chasing weekly and was initially was advised to chased courier myself, but couldnt get information I needed, so asked Physion to chase. I was then told that the courier said my home address didnt exist and to provide work address (I had already closed my cafe business for Christmas)!! This week (Jan 23) Ive been told that the item was delivered on 23/12/22, to where Ive got no idea (Ive asked for proof of delivery/photo/signature), Ive not received anything and Im now asking for a full refund. If this matter isnt resolved by end of next week, Ill be seeking legal action as to how to get my money back. I will never order from this company again and strongly advise you not to do so either.
Jan 18th, 2023
Contact Info
- (771) 256-4754
Questions & Answers
Q What is the phone number for Physion?
A The phone number for Physion is: (771) 256-4754.
Q Where is Physion located?
A Physion is located at 20-22 Wenlock Rd, Hoxton, eng N1 7GU
Q What is the internet address for Physion?
A The website (URL) for Physion is: http://onephysion.com/
Q How is Physion rated?
A Physion has a 3.0 Star Rating from 4 reviewers.
Ratings and Reviews
Physion
Overall Rating
Overall Rating
( 4 Reviews )Jayne Coutts on Google
Absolutely awful customer service. I bought a massage gun for my husband for Christmas and it has completely stopped working. I have tried to contact customer services numerous times but after two emails back from them I have not heard nothing. I cannot get through to the mobile in the website. Do not buy from this company.
Kate on Google
This company is a SCAM. Ordered a week ago, heard nothing. Emailed, no reply. Rang but their customer service is a mobile number that doesnt ring. AVOID. Need to try to get my money back.
WadesonR on Google
Mini massage gun purchased. Lasted a week before breaking and becoming completely unusable. Customer service (contacted theough instagram initially) requested a video of it charging. That was emailed as requested. I've had no further contact despite multiple emails. down the drain. I would avoid this company based on my experience.
sandra geddes on Google
I purchased the Mini and it has been great, had it for 2years and used regularly. So good I orders the bigger one have had it for six months and I'm delighted with it. Can't comment on customer service as haven't needed to contact them. Love both find take the small one when I travel.
Haven't had any problems they both work well, great guns!
Joanne Cheung on Google
I wish I had read the reviews before purchasing. I placed my order beginning of November, and still havent received it. Ive been chasing weekly and was initially was advised to chased courier myself, but couldnt get information I needed, so asked Physion to chase. I was then told that the courier said my home address didnt exist and to provide work address (I had already closed my cafe business for Christmas)!!
This week (Jan 23) Ive been told that the item was delivered on 23/12/22, to where Ive got no idea (Ive asked for proof of delivery/photo/signature), Ive not received anything and Im now asking for a full refund. If this matter isnt resolved by end of next week, Ill be seeking legal action as to how to get my money back.
I will never order from this company again and strongly advise you not to do so either.