Tesco Pharmacy

I quite agree with the other 1 star review. Sadly the management here seems to think they can do what they want with patients prescriptions. I have had my prescription sent there from my gp surgery, Only to be told theres nothing arrived at this tesco pharmacy,after going back to the gp's to be told it has been sent already, Ask again at the pharmacy which after asking again to be told actually my prescription is there and they dont have it in stock and ask gp for something else!!! Absolute sham service with mixed information depending on who you get. But the head chief whos names on the wall seems to think he can make up his own rules and have a chip on the shoulder even saying go to a different pharmacy like he owns it lol. Really shocking and would seriously consider putting in official complaint when my health is better as i have had open heart surgery a month ago and seriously need my medication and not the attitude, lack of care and unnecessary stress. Before i desiginated this particular pharmacy, i asked them all relevent questions about their service and if they can provide me with my medications before i had my surgery, I was assured i would be able to get my prescriptions, Only to be told today they cant. The manager himself said he has stopped staff requesting my repeat prescriptions which i need everyday as some of the medications are warfarin, aspirin and other vital medications in nature, dressings, emergency injections for INR etc. I feel these were refused for no genuine reason. I requested to have in writing from the manager the reason why I can not get my prescription to my nominated pharmacy (tescos being that pharmacy) to which he said he can not so this, then to change his mind to eventually being promised i will get it in writing by Tuesday. We shall wait and see. Thank you for reading and hopefully we all stay safe and well.
Sep 1st, 2022

Mar 11th, 2022

Not a present experience, staff and management need to have professional training in customer service, to actively lie over prescription time frame giving conflicting information then to be accused of being rude when clearly there is a leadership issue mainly with pharmacy manager who in my option is an hostile individual who is running out of control within his leadership, I would clearly stay clear of this place, try another pharmacy one of which is run with efficiency.....
Jun 15th, 2021

Dec 9th, 2020

Aug 27th, 2020