Platinum AutoCare
Hours
Chamber Rating
-
Duncan Hart
Service: General repairs & maintenance
Dec 31st, 2022 -
David Bindley
Service: Engine repair
Jul 31st, 2022 -
Neil Durrant
Oct 3rd, 2021 -
Craig Watson
Great place to take your car for all work need doing, receptionist was friendly and helpful and the mechanic was friendly and help too
Sep 4th, 2021 -
Oliver Lord
BREAKS FITTED INCORRECTLY!! At the end of 2021 Platinum fitted new break pads and disc to my car and after about a month the breaks became very squeaky. Platinum garage wasn't particularly local nor did they have availability that week and I was travelling to London on the Friday. After speaking to the mechanic he suggested that I take the car to my local garage to get them to check them out to see if there was anything obviously wrong. He advised if there was anything major to bring the car back. The garage I took it to had to strip the breaks to diagnose the fault. They found that the break pads were fitted incorrectly as these pads were handed left and right. The garage rectified Platinums error and fitted them to the correct sides. Having had to pay for the breaks to be rectified I got back in touch with Platinum and sent them the invoice to see whether they would partially help out owing to the fact their mechanic fitted them wrong. The owners stance was that I should have taken the car back to his garage for his mechanic to sort out. At the time this was not convenient and the garage did not have availability that week and I was heading to London at the end of the week. This has left me out of pocket and I will not be returning.
Nov 14th, 2021
Contact Info
- (160) 378-4759
Questions & Answers
Q What is the phone number for Platinum AutoCare?
A The phone number for Platinum AutoCare is: (160) 378-4759.
Q Where is Platinum AutoCare located?
A Platinum AutoCare is located at 232 Norwich Rd, Hoveton, eng NR12 8SL
Q What is the internet address for Platinum AutoCare?
A The website (URL) for Platinum AutoCare is: http://platinumautocare.co.uk/
Q What days are Platinum AutoCare open?
A Platinum AutoCare is open:
Friday: 8:00 AM - 8:00 AM
Saturday: Closed
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 8:00 AM
Thursday: 8:00 AM - 8:00 AM
Q How is Platinum AutoCare rated?
A Platinum AutoCare has a 4.8 Star Rating from 24 reviewers.
Hours
Ratings and Reviews
Platinum AutoCare
Overall Rating
Overall Rating
( 24 Reviews )Duncan Hart on Google
Service: General repairs & maintenance
David Bindley on Google
Service: Engine repair
Neil Durrant on Google
Craig Watson on Google
Great place to take your car for all work need doing, receptionist was friendly and helpful and the mechanic was friendly and help too
Oliver Lord on Google
BREAKS FITTED INCORRECTLY!!
At the end of 2021 Platinum fitted new break pads and disc to my car and after about a month the breaks became very squeaky. Platinum garage wasn't particularly local nor did they have availability that week and I was travelling to London on the Friday. After speaking to the mechanic he suggested that I take the car to my local garage to get them to check them out to see if there was anything obviously wrong. He advised if there was anything major to bring the car back.
The garage I took it to had to strip the breaks to diagnose the fault. They found that the break pads were fitted incorrectly as these pads were handed left and right. The garage rectified Platinums error and fitted them to the correct sides.
Having had to pay for the breaks to be rectified I got back in touch with Platinum and sent them the invoice to see whether they would partially help out owing to the fact their mechanic fitted them wrong. The owners stance was that I should have taken the car back to his garage for his mechanic to sort out. At the time this was not convenient and the garage did not have availability that week and I was heading to London at the end of the week.
This has left me out of pocket and I will not be returning.