Dr S Kanani - The Green Practice

Business manager FERIAL KAZZAZ is the rudest, most unprofessional, incompetent individual I have ever had the misfortune of dealing with. She called me to ask me why I requested medication and proceeded to scream at me (despite me staying calm and only following instructions from the receptionists) telling me to "STOP IT!!" when I asked her to stop shouting and calm down. She also screamed "STOP LECTURING ME!" when I told her I did not want to waste resources and there must be a better organised way to get repeat prescriptions than wasting consultations and proceeded to hang up. For the record, I am an MD at a healthcare company working with patients, Dr's, and employ Business Managers for a living, and never in my life have I heard from a person as vile as her. Not fit to work anywhere involving communication with human beings, let alone an environment that requires patience, empathy and a base line level of intelligence. Truly a stain on this practice.
Mar 12th, 2022

I'm very saddened to hear about the loss of Dr Sanjay Kanani. He wasn't just a great doctor to myself but also was a great doctor to my grandmother. If Kanani's family are reading this know your dad was an asset an asset to my family, visiting him wasn't like the visits you'd do to a normal Dr. He put you at ease and had compassion for his work. I never thought I would get emotional at the loss of a Dr. But honestly he meant a great deal to my family. I'm sure both you daughter's will continue to honour the work your father did. I'm sorry the medical field was unable to help your family when he most needed it! He made a huge difference to people's lives.
Jan 31st, 2022

Been with the practice for 24 years and can say its absolutely diabolical. Reception staff need sacking theres no customer service training that would save them. Nasty stuck up rude women. They really have let down the practice. If I could give 0 stars I would.
Nov 11th, 2021

Business manager FERIAL KAZZAZ is the rudest, most unprofessional, incompetent individual. 100% TRUTH!
Jun 28th, 2021

Excellent GB your amazing Dr !
Feb 15th, 2021