The Willow Practice

Dr Sudhan Roy, misdiagnosed me and said I had a life threatening condition and was angry at me for requesting a phone appointment. After mentioning the life threatening condition she then ended the phone abruptly. The service of Dr Sudhan Roy was unacceptable and appalling and Im shocked a doctor like this can exist in this healthcare system. When she ended the phone on the abrupt note, it caused me to have a panic attack and pass out. Again, the treatment of her to me was unfair and she barely even listened to me, instead she was complaining about something that wasnt related to any medical condition. Ive passed out as well while writing this message. I hope they realise that this is not acceptable and I will make sure to get this in the local Hounslownian papers. If i could give 0 stars I would
Mar 21st, 2023

I am new to this GP. Today, I took my wife to Willow Practice and met Dr. Mandy who was very kind and caring. Thank you Doctor. Receptionist were also very helpful.
Feb 3rd, 2023

Worst place to call it my gp, they never answer the phone regardless how long you wait for your turn. I would highly recommend people to go somewhere else than coming here and wasting time.
Jan 25th, 2023

I have been a patient for about 20 years and have been very happy with the service they offer, Dr Baum and Dr Roy have always been excellent and responsive, an excellent practice all-round
Nov 17th, 2022

Well done Dr Baum and team for your very successful flu jab roll out today! In and out with no fuss. Thank you. You must be exhausted!
Oct 31st, 2022