The Willow Practice

I am new to this GP. Today, I took my wife to Willow Practice and met Dr. Mandy who was very kind and caring. Thank you Doctor. Receptionist were also very helpful.
Jan 16th, 2023

Worst place to call it my gp, they never answer the phone regardless how long you wait for your turn. I would highly recommend people to go somewhere else than coming here and wasting time.
Jan 12th, 2023

I have been a patient for about 20 years and have been very happy with the service they offer, Dr Baum and Dr Roy have always been excellent and responsive, an excellent practice all-round
Nov 25th, 2022

Dr Sudhan Roy, misdiagnosed me and said I had a life threatening condition and was angry at me for requesting a phone appointment. After mentioning the life threatening condition she then ended the phone abruptly. The service of Dr Sudhan Roy was unacceptable and appalling and Im shocked a doctor like this can exist in this healthcare system. When she ended the phone on the abrupt note, it caused me to have a panic attack and pass out. Again, the treatment of her to me was unfair and she barely even listened to me, instead she was complaining about something that wasnt related to any medical condition. Ive passed out as well while writing this message. I hope they realise that this is not acceptable and I will make sure to get this in the local Hounslownian papers. If i could give 0 stars I would
Mar 18th, 2023

Thank you very much Dr Baum, for giving us our flu jabs today, and well done for vaccinating so many patients, you and Dr Roy must have worked very hard all day. Simon and I are fine, thankfully, our arms are a little sore which is to be expected. But I can honestly say that neither of us felt any pain at the time. I didn't even know that I'd had the jab! Thank you again.
Nov 1st, 2022