The Ivory Clinic

i am dreadfully nervous at the Dentist to the point I dont sleep to well the night before I have to attend the appointment . The receptionist was friendly when I walked in, which does help a lot. I was so pleased with how I was treated by Dr Raj Davit and her staff. She was kind , gentle and very patient. For the first time ever in my life I left feeling happy with my treatment and was not made to feel silly. When I go back in 6 months time , I will still feel very nervous but if Dr Raj is there I know I can trust her so I wont be so stressed . So Dr Raj please dont ever think of leaving . Thank you.
Mar 14th, 2023

Terrible dentists place is very dirty.
Mar 4th, 2023

I have been coming here for many years and the current team of Dr Raj and MJ are second to none. They are welcoming, friendly, accommodating, professional and very engaging throughout the whole process. Over the last few months I have needed a couple of treatments and Dr Raj has provided an excellent level of care on both occasions that provided a swift resolution in each case. I therefore have no hesitation in highly recommending her.
Jan 14th, 2023

I've just had my first filling done here. I was a bit nervous but Raj, the dentist, was so reassuring and professional, she did a great job! All the staff are very helpful and friendly.
Dec 10th, 2022

I would like to start this review by saying that I have received the best care I have ever received from NHS/Private care from The Ivory Clinic.I emailed the clinic asking for an emergency appointment due to an abscess forming on my tooth.I was in excruciating pain&emailed,they got back to me so quickly&called me back&offered an apt within 24 hours.They made me feel so welcomed and listened to.The dentist Raj is unbelievable.She really helped calm me&was honest about the options I had with my tooth,she listened to my concerns&came up with a plan.Unfortunately my tooth started to become in pain[no fault of the dentist]but due to the antibiotics&me.I emailed again&got a speedy response&was booked in the next day. Raj was so kind to me.She&the dental assistant were so thoughtful,due to the pain I was in&my abscess growing larger they took one look at me&treated me straight away during their own lunch break to perform an incision.I was completely shocked because I wasnt expecting and hadnt experienced that level of patient care from anywhere in the NHS/private health so for them to go out of their way to make sure I was ok, I am so appreciative.Raj was so gentle with me&explained each step thoroughly and was so attentive, her energy is so kind.The tooth had to be left open [filled temporarily] so the abscess could leak&I was on antibiotics. Raj called me the next day to check how I was&how I was doing with the antibiotics. I was so grateful she called so I was able to ask her any questions&she responded with such knowledge it really eased my concerns. We had then scheduled a root canal& I really have to commend receptionist Nav for how kind she was.She was so helpful&listened each time to make sure I was given help.I felt like I did not have to worry&she understood the urgency&went out of her way to help.We scheduled the appointment&the payment was smooth,Raj explained the costs&was very thorough so I dont feel I was thrown off with unexpected costs.The root canal was split into two appointments.I am so grateful for the whole team!Raj was so thorough to ensure she got every root out of the tooth.She took X-Rays along the way.She also explained in detail the steps she was taking.She explained all the pros/cons&I left with all my concerns answered.Not to mention,Raj was doing this on a tooth that had already been crowned!I was nervous incase I would have to pay for a new crown as the root canal was happening through it.But with her expertise/knowledge of the tooth,how much pressure/how deep to go, she did not crack the crown at all!So it was able to be saved,which saved me a lot of which I am so grateful for!!She took out every single root! Nav was truly amazing&received the best reception/admin care I ever received in a health setting.She understood the urgency&went out of her way to help.She replied with such speed that I felt so reassured.Ensuring I was able to get appointments that fit around my work&also took the time to speak to me when I checked in to the appointment to see how I was doing.She is so kind,compassionate&hardworking,she keeps the process of the practice running so smoothly. I really want to give special thanks to dentist Raj.She truly was so attentive and thoughtful. Shess so knowledgeable about steps she was going to take and kept me informed throughout.She advised she would try her best to save my tooth from extraction/another crown&did exactly that!!!!! I have never received such a high level of care. From checking the tooth properly, the X-Rays, the medication to the call to check how I was doing! She is so experienced and knowledgeable about this field that she completely eased my nerves and really did an amazing job on saving my tooth! Raj and Nav are a huge credit to this surgery and I would say to you to reconsider some of the negative reviews because[I know everyones experience may be different]but mine, from the beginning I was treated with excellent care and knowledge. This is the only dental practice I am going to continue going to in future.
Feb 28th, 2023