Herbert & Herbert

At least 6 ladies working at the pharmacy, all assisting 1 customer while having a queue of people waiting to be served. Went in to get any pain relief medication for my tonsillitis as couldnt get gp appointment to get antibiotics 5days in a row so was looking for alternative ways to soothe the pain. Lady behind the counter (no name tags, so cant specify which one) start looking around what's available as she said shes new. Another girl came over to help her and the lady who was initially was serving me said "she wants antibiotics and I told her we cant give her that". And Thats definitely not what I was asking for. I told the girl that I need something to use instead of antibiotics, and not the actual thing. Everyone quickly disappeared and I was left to wait at the tills with yet another staff member to pay for the items I got. I dont understand where the need of staff making customer look dumb in pharmacy full of people makes sense. But the whole experience was just awful. Will never go there again and recommend others to avoid this place unless they want to get their mood ruined for the rest of the day.
Feb 24th, 2023

Trying to call them they putting my phone down someone could be dying needing medication from them specifically n3eding to check with them and they won't bat an eyelid no consideration
Aug 7th, 2022

Today I was trying desperately to find calamine lotion as there is a big outbreak of chicken pox and there is a shortage of calamine in the uk due to someone buying it all and selling the bottles on eBay at 50-80 a bottle , I went to this pharmacy who didnt have any but the empathy I received from the staff really touched me , while I was there a customer went home to get me some that she owned , to the lady that came and found me to tell me , god bless you ! And to the lady who went home to get me some I am in your debt ,a complete restored faith in humanity from this group of ladies , thank you soo much xxx
Jun 14th, 2022

May 25th, 2022

Feb 23rd, 2022