Royal Mail Bolton West Delivery Office

Never had any issues here , always sort me out
Mar 18th, 2023

Who can you go to really if you want someone else to deliver your parcels? Nowhere and that's the only reason royal mail is still in business. A delivery service which does not deliver, do you really expect people to be in the house waiting for you to turn up. There is a thing that most normal people do...work! I get a ticket sometimes 4 a week, your item is on its way to your local post office, Horwich is 5 miles from my house its not local. What do they get paid for.
Mar 13th, 2023

Sick to the back teeth of telling the posties and on the app and on paper and any time I can to stop sending my items back to rhe delivery office if I don't answer. I have a post box, bins, a storage cupboard easily accessible to them and neighbours yet constantly get sent back to the office where I have to wait days for my next delivery or go and get it which I csnt being disabled! I've paid 7.50 for my medication to be delivered safely and it gets sent back so now I'm without!!!!!
Mar 10th, 2023

Useless. Ordered a package to 1 address, they wouldn't enter the building to post it even though they have a key, requested that the package be sent to another address in the same postcode region, had a confirmation email to say this would happen, then for the next 3 days they kept trying to redeliver it to the original address, then didn't even bother to attempt a delivery to the 2nd address that I asked them to divert it to. I then requested another redelivery, got a second confirmation email, and it still hasn't been delivered.
Mar 8th, 2023

waited in for a parcel. no attempt made to knock on my door, then 1hour later received notification that parcel was delivered and a pic of it on my window ledge that faces onto a busy street. The parcel had been stolen. V annoyed, would now choose any other delivery service rather than Royal Mail. have totally lost confidence in them
Dec 28th, 2022