Marks and Spencer

Five days past the return window and they won't allow an exchange. Bear in mind - not asking for my money back, asking to exchange for something else. Won't shop here again!
Apr 16th, 2023

I had a bra fitting by an extremely nice lady called Andrea on the Middlebrook in Bolton. An expert fitting and lovely bras bought. I can totally recommend the service
Feb 22nd, 2023

Amazing customer care on Monday afternoon 20th Feb in Bolton Middlebrook M&S where I discovered my purse had gone missing when at the self service check out (wish I had taken names), especially to the young girl who helped me via security staff who did a thorough check of all the CCTV in store and subsequently contacting me at home. I really appreciate the time you took to help and look into it for me. Thank you so much - deserving of 5+ stars and more ..
Feb 21st, 2023

Very slow service in the cafe staff can't be bothered won't be eating there again.
Feb 16th, 2023

Terrible attitude just now from Asst SUZANNE who clearly wasn't happy with me at 2 minutes to closing having to change my pack of black grapes to another red one to get the offer of 2 packs for 4. Last week I had picked up a red and a black packet on the offer. I asked could I go to change them as I wasn't paying 2.65 for a punnet which she unhappily seem to agree with. It was her ' rudeness of snatching my receipt from out my hand when I returned and the quick turn of her heels ' to a till behind me to give me the difference I was owed that has made me write my comment. End of the day or not she should remain pleasant.
Feb 11th, 2023