Tripsure

The policy. . Cost me 32.10 , for 6wks abroad, . . Which was ok . . But over 15 ..to call tripsure . . Not good. . Due to 0844 contact number. . Avoid!. .
Feb 14th, 2023

Impossible to get through to the claims department. It's the same as not having an insurance at all. I would absolutely avoid them.
Dec 16th, 2022

Took out their Platinum Travel Insurance and then had my camera stolen from my luggage when BA lost my luggage for a week. TripSure refused to pay out because they dont cover any devices in checked in luggage Total waste of time insuring with them.
Nov 16th, 2022

I ended up in hospital in spain at chrisrtmas. ihad to pay all my own bills. i made a claim which they have accepted as legitimate but still have not paid despite me ringing every two weeks for the last 6 months. i would not touch this lot with a barge pole! use someone else
Jul 14th, 2022

Appalling customer service.. No communication, They dont Pay. Policy is not worth the paper its written on. I took out a Tripsure Annual Platinum Policy. While on holiday in Madeira my easyJet flight was cancelled due to bad weather. All flights out of Madeira were cancelled that day so I was forced to book another night in the hotel I was in and extend my car hire. EasyJet could not offer me a flight home for 5 days so I booked a British Airways flight for the next day which landed at Heathrow instead of Gatwick. I then had to take a bus to Gatwick and pay for an extra days parking. I kept all my receipts and put in a claim for over 400 with days of my return. It took them a month to acknowledge they had received my claim. I chased my claim a couple of times spending 30 - 40 minutes on hold only to be told it was being processed. Eventually I got an email saying they were paying me 50. No discussion, no reason even though the policy limit for cancellation is 2500. I only wanted to be reimbursed for the expeensives I had incurred.
May 20th, 2022