Nando's Horsham

Food : 5/5 | Service : 5/5 | Atmosphere : 5/5 Recommended dishes Half Roasted Chicken, Sunset Burger, Grilled Chicken, Corn on the Cob, Coleslaw, Chicken and Chips, Burger, Cake, Half Roast Chicken, Shared Platter, Garlic, Chicken Burger, Wings, Chicken Wings, Hamburger, Halloumi, Chips, Garlic Bread, Peri-Salted Chips Parking space Plenty of parking Parking options Free parking lot, Paid parking lot, Free street parking, Paid street parking, Valet More
May 1st, 2023

I told the person who took my order that I was allergic to chili not only did it take over half an hour to get our food mine came with chili in the pitta bread ! The manager took it away and reappeared with my chicken pitta and a bowl of coleslaw which I had already said I couldn't eat due to allergies and I had ordered salad not coleslaw! When I asked to speak to the manager at the end of the meal she refused to speak to us Where is the customer service here ?? Get your act together nandos
Apr 28th, 2023

Kym is a lovely, friendly and welcoming member of staff. Made us feel welcome and had a great experience
Apr 26th, 2023

Reasonably busy for lunch. Ordered food easily at the till point. Saw food which looked like ours at the pass sitting for several minutes. After enquiring, found out it was. It was already cold. So staff offered to make the food again. Then when it came to serving the food to us, one meal was stone cold. It was sent back. At this point a lovely waitress, Maria got involved. She made sure that the final dish was hot. Due to all the inconvenience, desserts were on the house! All the food was hot and tasty in the end.
Apr 25th, 2023

The staff was lovely. I said to my boyfriend that my mash was a bit cold but didnt want to say anything. A lady in a pink blouse top (didnt catch her name) brought me over a new bowl as she overheard me. From that customer service, i will definitely be returning. Thank you!
Apr 12th, 2023