HSBC

I am so grateful to the staff for looking after my 12 year old son and his friends today after my son was pick pocketed in town. Thankyou so much for believing him and helping him with what at first appeared a bizarre story. He was indeed approached by a man in a balaclava outside Santander who took the card from his pocket and it is being investigated by the police. I was actually nearby in the Hairdressers and thought he was safe so I really appreciate your help.
Mar 31st, 2023

On Saturday the 30th of October I needed to transfer 3,000 pounds into my wife's account urgently, who banks with Nat West. When I entered the bank I was approached by Yaz, (please excuse me if I have the name wrong). He was polite and courteous and asked if he could help, basically he could not have been more helpful. He reinstalled the app on my phone, and even when I made mistakes he was always understanding and professional. Too many times it is easy complain about bad service but I really wanted to leave on record the excellent service I received from him. I was considering changing my bank but he restored my confidence in HSBC. Well done, you are a credit to HSBC.
Mar 24th, 2022

Wrong time to close branch for refurbishment due to the Christmas rush. The only alternative is the post office which is extremely busy as it is.
Feb 17th, 2022

Nov 27th, 2021

A bank that doesn't take coins.....helpful
Aug 25th, 2021