Broadgate Lane Post Office

Terrible service, try to avoid if at all possible. Staff are rude - last time I went in a member of staff was loudly complaining how wrong it was that wed gone in to use the Post Office when it was due to close in ten minutes. As our transaction took less than two minutes Im unsure what the problem is? Staff laziness? The shop is consistently untidy, dirty, poorly stocked and usually full of packaging from products and other rubbish. Such a shame they chose to close the nearby Post Office and move it to this shambles.
Jan 16th, 2021

If I could give a zero star I would. Only 1 staff member in working both the shop and the Post office. And post office has run out of cash. Have a voucher for my gas, NO CASH PAYMENT, and they still wouldnt do it. I have a 2 year old and now having to go until tomorrow with no gas, are they actually serious
Dec 13th, 2022

Staff are nice but dont seem to be trained for the post office section in the shop which is worrying! I went in to send a print in a thin tube to Canada & the lady said it was classed as a medium package. She was about to process it but then another staff member came over and said it wasnt a medium, that it was a large, and they were not allowed to process large international package. Neither staff member actually brought out a measuring tape or double checked the size requirements to send international. If they had done their job properly they would of found out it was classed as a small package. They told me to go to the Horsforth post office instead. This post office measured the tube and said its actually classed as a small package, so really this place should have sent it off for me. Anyway, please dont go here unless you are sending back returns or buying standard stamps. They should get rid of the post office section as its clear its a hindrance, no one wants or seems to be trained to actually use it! Just go to the one in Horsforth town instead, the staff are so lovely and know what they are doing.
Jul 26th, 2022

Jan 19th, 2022

Very helpful staff, great opening hours for a post office! Can print labels in store from QR codes as well - useful if you don't have a printer.
Oct 22nd, 2021