Norton Connor Ltd

We were selling my mother in laws flat and lived over 200 miles away. Norton Connor were the solicitor appointed by the Management Company. Despite numerous calls and emails of which they rarely responded to, they just dragged their heels in producing the LPE1 Pack which was required as part of the sale. On one occasion one of the clerks said that I should not be speaking to them as I was not their client (despite us paying 390, for the pack) and she promptly hung up the phone. When I called back and spoke to Lorna Connor she was just as rude and just dismissed my complaint. They continuously tried to blame the administrator of the Management Company who said she had returned everything they requested and it wasn't until I statrted copying both into emails that things started to happen but at a very slow pace. I would not recommend them, they simply seem not to care.
Apr 13th, 2023

In all of my dealings with Norton Connor I have received maximum help and advice.
Dec 10th, 2022

Lack of communication, chasing every step of the way. Documents sent and them not realising that they had received them until I called to check. Letters sent to request things that could have been sent in a text or made in a quick phone call. My husband felt that every time he called it was a huge interruption to them
Sep 8th, 2022

I've had to ring LCC to chase up the papers and in 8 months I've had one phone call from them. I never get updates and it's really difficult to speak to the solicitor dealing with the conveyancing. After 8 months it still has not been sorted. I would not recommend this firm whatsoever
Aug 18th, 2022

very difficult and illusive people to co ntact. So far they havent responded to emails or the phone.
Jun 25th, 2021