The Green

Services: Hair highlighting, Hair straightening, Blowdry, Shampoo & conditioning
Mar 13th, 2023

Services: Hairstyling, Hair coloring
Mar 11th, 2023

Save your money, clothes and hair and find an alternative salon!! TLDR; orange/purple hair resulting in another salon trip, over processed snapped off hair, bleached ruined clothes, customer blaming. I went here to have my hair balayaged and cut. I was waiting 45 minutes for my appointment to start - turns out Id had a missed called informing me that my appointment had been moved without asking, and I never got the message. My hair was left a mess of purple toner and orange from the bleach, with a hair cut at the end that lasted 4 minutes (the stylist had another appointment, so I was rushed out). Upon arriving home, I noticed that my jumper had been completely bleached on the back - a plastic bib was only put on half way through the colouring service. The grey patches I requested to be covered were completely missed. I messaged the manager the following day, who said they would fix my hair; recolouring and cutting it. They stated they would not bleach any hair that had been previously bleached. They said the grey hairs must have not taken to the colour - despite the fact they had never put colour on that part! However, more bleach was put on the ends and upon arriving home this time, I noticed that a lot of my hair had snapped off from the bleach - as evidenced by the fact that the very short hair is blonde on the ends. When I again spoke to the salon about this, I was told it was nothing to do with them. They have blamed the fact I had a baby a few months ago, despite the fact it is very clearly bleached on the end. They then backtracked and said my bleached jumper was because I moved, and have taken no responsibility whatsoever for anything that has happened. My hair all went into a pony tail when I walked in to the salon, and now it doesnt - not sure how that can be postpartum and they can shirk all responsibility. Their resolution was two 5ml sachets of K18 - to repair what hair I have left!! No mention of the clothes theyve ruined. Im now left having spent a lot of time and money on snapped off, overprocessed hair, a ruined jumper, and childcare costs for multiple visits to the salon. Absolutely appalling- avoid at all costs.
Mar 9th, 2023

Ive been to this Salon twice now for a balayage from Owen, he was not only extremely friendly and accommodating but has made my hair look and feel the best it ever has, I am amazed by the results and would absolutely recommend this salon to anyone, lovely atmosphere, everyone is so friendly and I always walk out with exactly what I wanted if not better. Service: Balayage
Mar 3rd, 2023

Service: Hair coloring
Feb 26th, 2023