Camsure Homes Ltd,

Failed three times to attend a survey, asked for a refund a week ago said they have refunded me same day but now a week on still no money. Now i have had to get the bank involved to try and get my money back.
Apr 13th, 2023

As first-time buyers, we engaged Camsure Home Surveys for our RICS Level 2 Home Buyer Survey Report with Valuation. Their rates were highly competitive in comparison to other providers. Despite there being no open date in our area for the next two weeks, we needed an earlier appointment due to the lender's valuation coming up short. Camsure Home Surveys told us they would try to arrange an earlier appointment if any cancellation became available. They later provided us with an earlier appointment slot, which was a tremendous help. Our survey was conducted by Mr. Allan Henderson, who did an excellent job. Every detail was reported with ratings and pictures. We highly recommend Camsure Home Surveys and their team for their exceptional service.
Feb 18th, 2023

I was very lucky to have Lee as my surveyor; this is my first survey and have only seen other example reports, so I was anticipating some daunting document to get through. However, Lee's report was exceedingly clear, concise and easy to digest. I requested a call with Lee, who actually called back the same day whilst he was about to fly off on holiday! I cannot thank you and Camsure Homes enough for your delightful customer service and quick response. I will most certainly recommend Lee and Camsure Homes in the future!
Nov 5th, 2022

Mat Cowell carried out my survey report and I am very impressed in the level of detail of the report. Its understandable they cant view certain areas etc. but overall excellent work and you get what you pay for. If i need a house survey in the future, I will be sure to come to camsure again for the service. Keep up the good work guys. Level 2 survey.
Nov 2nd, 2022

I would not use Camsure again. The level 3 survey seemed very comprehensive, but sadly I have been saddled with a lot of very expensive problems that if I had known about in advance I could have negotiated on price. The surveyor reported that he couldnt fully inspect one of the roof slopes due to topography, so advised there was a risk of unseen defects. However the roof slope is visible from the garden and yes, there are defects which he would have seen if he had viewed from the garden. Even without walking down the garden you can see parts of the roof, including slipped and damaged slates at the edges. The other roof slope is readily visible, but the surveyor missed on both slopes that edge slates were not overlapping and the roof edge was not properly aligned with the gutters. The roof leaks (and actually there are clues internally if you know what to look for) and I have been told independently by 3 contractors that the whole things needs replacing (10-15k). The surveyor reported that the conservatory appeared to be in reasonable condition. It isnt and someone with a trained eye should have seen the faults. Estimated replacement cost upwards of 20k. The report is very heavily caveated with you should get quotes/ surveys for x, y, z but it didnt advise I should get full independent surveys of the roof or conservatory before purchase. The survey was very reasonably priced, but in the long run its going to bankrupt me.
Nov 13th, 2022